Agents
Your team that never clocks out
Percy agents are autonomous workers, not chatbots. They own entire business functions — they don't suggest next steps, they take them. Within guardrails you control.
What they actually do
Not features. Actions.
Operations Agent
Handles your orders so you never touch a shipping label again.
Real examples
Pulled 47 orders from Shopify, Etsy, and Amazon overnight and generated all shipping labels before you woke up.
Caught an address typo on order #4,821 — corrected it with USPS validation and shipped on time.
Selected the cheapest carrier for each package weight, saving $340 in shipping costs this month.
Sent personalized tracking emails to every customer within minutes of label generation.
Customer Service Agent
Replies to customers in your voice, 24/7. Average response: 2 minutes.
Real examples
Customer asks "where's my order?" at 2am — Percy pulls tracking, writes a warm reply, sends it in 90 seconds.
Return request under $25? Auto-approved, refund confirmation sent, no human needed.
$500 wholesale inquiry? Flagged for your review with full context and a suggested response.
Maintained 4.8/5 CSAT score while handling 94% of all incoming tickets automatically.
Inventory Agent
One source of truth across every channel. Zero oversells.
Real examples
A tote bag sells on Etsy — Shopify and Amazon inventory updated within 3 seconds.
Your bestseller drops to 5 units — Percy sends a reorder alert factoring in supplier lead time.
Caught a listing showing 15 units when only 7 existed. Corrected across all channels instantly.
Tracks sell-through velocity and predicts stockout dates 2 weeks in advance.
Analytics Agent
Surfaces what matters before it becomes a problem.
Real examples
Noticed a 340% spike in returns for one SKU — flagged a potential quality issue before it spread.
Your Tuesday sale outperformed last week by 47% — here's why and what to do next.
Compiled a daily summary across all channels: revenue, orders, top products, anomalies.
Detected that your Amazon listing dropped from page 1 to page 3. Suggested price adjustment.
Your day without Percy
Your day with Percy
Meet your future team