We got tired of watching small businesses drown in busywork
Every small business owner we talked to spent 4+ hours a day on repetitive operations — processing orders, answering the same customer questions, updating spreadsheets, reconciling inventory. Not strategy. Not growth. Just keeping the lights on.
Large companies have operations teams, ERP systems, and custom integrations. Everyone else just works harder. We're building the third option.
The problem
38 million businesses, running on duct tape
There are 38 million small businesses in the United States. Nearly all of them run operations manually. The average small business spends $73,000 a year just keeping operations running.
Enterprise companies solved this decades ago with operations teams and custom software. But those solutions cost six figures to implement. Small businesses were never the customer. We think that's the opportunity.
AI agents change the economics. For the first time, it's possible to give every business a competent, tireless operations team — one that works 24 hours a day and costs a fraction of what a single hire would.
The team
3 founders from Shopify, Stripe, and OpenAI. 12 people, fully remote, shipping daily.
We've run e-commerce stores, built infrastructure at scale, and spent too many nights processing orders manually. We started Percy because we lived the problem — and because we saw that the technology to solve it finally exists.
What we believe
Autonomy with guardrails
Agents act independently within boundaries you set. Full power, full control. No babysitting required.
Every action is auditable
Complete transparency into what agents do and why. Every decision logged, every action traceable.
Built for operators, not engineers
If you can write a Notion doc, you can configure Percy. No code required, no consultants needed.
Ship daily, learn faster
We deploy to production every day. Small bets, fast feedback, compounding improvements.
We're building Percy in public. Come build with us.