How Jade at Artisan Goods stopped losing $3,200/month to stockouts

"My linen totes were my best-selling product," Jade says. "$48 each, 60% margin. But I'd run out of stock and not know for hours — sometimes days. By the time I noticed, I'd lost dozens of sales. And when stock was low across channels, I'd get oversells. Nothing kills trust faster than telling a customer you can't fulfill their order."

The core problem is that multi-channel selling creates invisible gaps. Each platform maintains its own inventory count. Between when a sale happens on one channel and when the others update, oversells happen. Jade was averaging 15 oversells per month — each one requiring 20 minutes of damage control: cancellation, refund, apology email, review response.

Percy's Inventory agent eliminated the gap entirely. When a unit sells on any channel, every other channel updates within seconds. Not minutes. Not hours. Seconds. But the bigger win was the reorder alerts. Percy tracks sell-through velocity and alerts Jade when stock drops below threshold — factoring in supplier lead times.

"I went from 15 oversells a month to zero," Jade says. "And I haven't had a stockout on a bestseller in 4 months. I did the math — Percy is saving me $3,200 a month in lost revenue, and that's conservative. It doesn't count the customers I would have lost permanently."